Course Rescheduling Policy

In case alibabalearning reschedules the training event, the options available to the delegate are:

• 100% refund will be made, if the rescheduled dates do not fit into the delegate's schedule.
• The delegate would have the privilege of rescheduling and attending a class in future at his/her convenience, at any location, on any date of scheduled training.
• The delegate, if wishes to, can send his/her replacement. However, this should be intimated to alibabalearning solutions at least 3 days ahead of the event date.

Whereas, if for some unforeseen reasons, a delegate wishes to reschedule his/her registration to a future date, a rescheduling fee is charged as mentioned below:

• If the request of rescheduling is received ahead of 7days or more, 10% of registration fee will be charged.
• Please note that rescheduling will be subject to availability of seats.
• If the request of rescheduling is received within 7 days or less, no refund will be made to the delegate.